We will be in touch within 24 hours (not on Sundays or Public Holidays) once your order has been placed, to give you an estimate date of dispatch.
All items are shipped by us to the UK via Remailit. Remailit then ships the parcel to you via the UK Royal Mail.
How does it work? - The Remailit company takes our parcels in bulk from South Africa to the United Kingdom and they then send them via the UK Royal Mail to your address (anywhere in the world).
Most of our parcels arrive within 3-4 weeks. For specifics, see the list below.
We will only consider a parcel lost after 6 weeks. Although most parcels arrive much sooner, international mail can take between 4-6 weeks to arrive.
If your parcel has not arrived after 6 weeks please get in touch with us and we'll do our utmost to sort the issue out for you. We want our customer's to be 100% satisfied, and we'll do what it takes to make that happen!
Estimated shipping times
United States: 3-6 weeks
United Kingdom: 2-4 weeks
Europe (excl. UK): 3-5 weeks
Canada: 4-6 weeks
Australia, New Zealand: 4-6 weeks
CUS AND IMPORT DUTIES:
Buyers are responsible for any cus fees or duties that may apply. We are also not responsible for delays due to cus.
Beatrix Potter Clock Wooden Peter Rabbit Nursery Clock 696050996961